Subscriptions, refunds & withdrawal

Last updated: 20 October 2026

These terms supplement our terms of use. They apply when a paid TikFoy Pro subscription is offered in your version of the app and app store.

1. Purchase and renewal

Pro benefits include access to eligible Pro-only services, Pro amounts and cooldowns, and removal of ads and rewarded-ad steps. Service availability and security limits still apply. The app's purchase screen identifies the offer you are buying.

The store checkout displays the price in your currency, billing period, applicable taxes, and any trial or promotional conditions before confirmation. The current Pro offer uses monthly billing where available. No trial or discount applies unless the checkout expressly offers it.

Payment is charged through your Apple App Store or Google Play account. Auto-renewing subscriptions renew at the interval and price disclosed by that store unless you cancel renewal. Follow the cancellation deadline shown by the store; do not wait until the renewal charge is being processed. Any price change is subject to the store's notice and consent rules and applicable law.

Keep access to both your store account and the TikFoy account used for the purchase. RevenueCat helps verify purchases and associate Pro access with that TikFoy account. Do not buy a second subscription just because access has not yet appeared; first use Restore purchases or contact support.

2. Cancel a subscription

Cancel through the store that billed you:

• Google Play: open Play Store → your profile → Payments & subscriptions → Subscriptions → TikFoy → Cancel subscription. Google Play cancellation help.
• Apple: open device Settings → your name → Subscriptions → TikFoy → Cancel Subscription. Apple cancellation help.

You can also use Manage subscription in TikFoy when that action is available. Cancelling renewal normally leaves access until the end of the period already paid for, subject to refunds, reversals, or store rules. The store shows your actual expiry date.

Uninstalling TikFoy, signing out, deleting your TikFoy account, or contacting support alone does not stop store renewal. If you cannot find a subscription, check the store account and receipt used for the purchase.

3. Refunds, access problems, and restoration

Use the refund process of the store that took payment: Google Play refunds or Apple refund requests. Eligibility depends on applicable law, the purchase, timing, and store policy. We do not promise discretionary refunds beyond those policies and your statutory rights.

For missing Pro access, a faulty service, a disputed charge, or a statutory claim against Falcodes, email [email protected] with your account email and store order reference. Do not send full payment details. Store refund procedures do not remove rights you may have directly against the legally responsible supplier.

Restore purchases uses the original store account and compatible platform. A purchase from one store cannot necessarily be discovered by restoring in the other. Use the same TikFoy account to access an entitlement already verified for it. A refund, chargeback, or expired subscription can end Pro access.

4. Consumer right of withdrawal

If you are a consumer in the EU or EEA and have a statutory withdrawal right for a distance contract with us, you may withdraw within 14 days from the day the contract is concluded, without giving a reason. Other mandatory rights in your country are unaffected. For a contract concluded directly with an app store, its supplier information and withdrawal procedure also apply.

To exercise a withdrawal right against us, send a clear statement of your decision by email or post to:

You may use the model form below, but it is not required. Sending your withdrawal before the deadline is sufficient.

Effects of withdrawal

Where you validly withdraw from a contract with us, we reimburse the payments covered by that withdrawal without undue delay and within 14 days after receiving your notice. We use the original payment method unless you expressly agree otherwise, without a reimbursement fee. Where payment was taken by a store, we coordinate the repayment through the applicable store process.

If you expressly requested a service to begin during the withdrawal period, the law may require a proportionate payment for services already supplied before you notified us of withdrawal. For digital content or fully performed services, a withdrawal right can expire early only when all applicable legal conditions are fulfilled, including any required express consent, acknowledgement, and confirmation. Merely using the app or accepting these terms is not, by itself, a waiver.

5. Model withdrawal form

Complete and send this only if you want to withdraw from a contract:

To Haian Ibrahim, Falcodes, Eschenburgstr. 33 D, 23568 Lübeck, Germany; email: [email protected].

• I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: [service].
• Ordered on: [date].
• Name of consumer(s): [name].
• Address of consumer(s): [address].
• Date: [date].
• Signature of consumer(s), only if sent on paper: [signature].

Delete whichever wording does not apply. A store order reference and TikFoy account email can help us locate the purchase, but are not additional conditions for a valid withdrawal.